Vulnerability Disclosure Policy

Jiahong develops and provides consumer electronics specially adapted for underfloor heating cable needs, It will keep your home at comfortable temperature whilst minimizing energy use.
Install the free app on your smart phone to control your electrical heating system remotely with the WiFi thermostat。

Everyone using Jiahong products and services shall feel safe.

Jiahong actively tries to identify and reduce potential vulnerabilities during the product's entire lifetime and in this effort, we value input on actual or potential vulnerabilities as that gives us a possibility to address these issues.

If you believe you have discovered a vulnerability in a Jiahong product or service, please complete the form below.

We also ask you to:

  1. Support us in keeping users of Jiahong products and services safe and protected, ensuring the protection of privacy and maintaining the proper, undisrupted function of products and services.
  2. Keep information about the potential vulnerability confidential between yourself and Jiahong until we have a remedy in place.
  3. Do not use the information for commercial or business purposes.

As long as this policy is adhered to, Jiahong will work with you and we will make our best effort to understand and resolve the vulnerability quickly.

Jiahong will communicate with you, via e-mail. First receipt of the vulnerability report within 7 days. After you will be contacted in case of questions and with progress updates at least every 30 days until the vulnerability is resolved.

Your contact information and other potential personal information will be handled in accordance with our Privacy policy.

Will only be used for acknowledgement and status updates and not for any other purpose. Contact information will be handled in accordance with the company's privacy policy
Click or drag a file to this area to upload.

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